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3 years of experience

Skills

Customer service Polite written communication Team communication Calm under pressure Multi‑tasking in busy environments Basic computer use Email handling Web browsing Messaging apps English typing and proofreading Attention to detail Time management Willingness to learn

Experience

Customer Service Assistant

Family-Owned Jewellery Shop

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Welcomed customers, listened to their needs and provided clear product information, ensuring a positive shopping experience. Assisted multiple customers simultaneously during peak periods while maintaining politeness and attentiveness. Collaborated with family members to organise daily shop activities and keep service processes efficient. Utilised basic computer tools, email and messaging apps to handle inquiries and record transactions. Demonstrated strong written communication, attention to detail and calmness under pressure.

Languages

English

fluent

Nepal Bhasa

fluent

Nepali

fluent

Japanese

intermediate

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Last updated: 20 hours ago