Events Support Executive (Coordinator)

About the role

Join Fairmont Southampton as an Events Support Executive (Coordinator) reporting to the Executive Events Manager. You will provide operational, administrative and logistical support for conferences, meetings, incentive programs, weddings and other special events within a luxury resort environment.

Key responsibilities

• Support the Events team with sales‑booked and catering‑only groups from planning through execution and post‑event follow‑up.
• Maintain accurate event information, activities, traces and documentation in Opera Cloud, OSEM and related systems.
• Prepare, update and distribute BEOs, group resumes, floor plans, correspondence and other event documentation on time.
• Track key program deadlines, client deliverables and internal follow‑up to ensure planning milestones are met.
• Coordinate meeting specifications, rooming lists, VIP and suite requirements, amenities, food & beverage details.
• Assist on‑site during event set‑up, execution and breakdown, ensuring seamless delivery.

Required profile

• Strong attention to detail and excellent organizational abilities.
• Effective communication skills and ability to work under pressure.
• Proactive team player with a hospitality mindset.
• Previous experience in event coordination or hotel operations is preferred.

Required skills

• Proficiency with Opera Cloud event management system.
• Familiarity with OSEM.
• Ability to produce and manage BEOs, floor plans and group resumes.
• Basic computer literacy (e.g., Microsoft Office).

What we offer

• Work in a newly renovated 593‑room luxury resort.
• Exposure to high‑profile hospitality events.
• Supportive, inclusive and diverse team culture.
• Career development and growth opportunities.
• Comprehensive benefits package.