Sales Support Executive – Luxury Hospitality

About the role

Join Fairmont Southampton, Bermuda’s largest resort, as a Sales Support Executive. Reporting to the Area Regional Director of Sales & Marketing, you will provide day‑to‑day administrative, sales, and client support to the resort’s Sales Managers and commercial leadership.

Key responsibilities

• Provide administrative and sales support to Sales Managers and the Commercial team.
• Manage incoming sales inquiries, leads, follow‑ups, and account activity.
• Prepare proposals, presentations, contracts, reports and other sales materials.
• Maintain accurate account, contact, activity and opportunity information in Opera Cloud and CRM systems.
• Coordinate appointments, site inspections, client visits and sales calls.
• Support Sales Managers in developing relationships with Bermuda‑based corporate accounts, businesses, associations, government organisations and community partners.
• Conduct market and account research to identify new business opportunities.

Required profile

• Experience providing administrative and sales support to sales teams.
• Strong organisational skills and attention to detail.
• Ability to manage multiple inquiries and coordinate client activities.

Required skills

• Opera Cloud
• CRM systems

What we offer

• Opportunity to work in a luxury hospitality environment after a multi‑million‑dollar renovation.
• Comprehensive benefits and a culture that values respect, teamwork and professionalism.
• Potential for growth within a global network of 90+ properties.