Security Officer

About the role

Hamilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a Security Officer who reports to the Security Manager. The role covers regular patrols, monitoring of the premises and CCTV, handling of trespassers and vehicle infractions, and responding to guest and staff concerns, including first aid and casualty care.

Key responsibilities

• Offer professional, proactive guest service and demonstrate Fairmont core values in all interactions
• Patrol all areas and buildings regularly and manage trespassers and unauthorized persons according to Fairmont standards
• Prepare and distribute electronic swipe cards and conduct security and baggage checks as required
• Monitor CCTV and take action to protect guests, colleagues and the property
• Report vehicle infractions such as parking, speeding and dangerous driving
• Respond promptly to activated fire prevention devices, investigate causes and report findings
• Provide first aid and casualty care to guests and staff
• Maintain close working relationships with supporting departments, complete daily shift logs and comply with all policies and procedures
• Take part in hotel committees and follow Health & Safety guidelines set by Accor, local government and bodies such as the WHO and CDC

Required profile

• Previous security or safety experience in a large, multi-building property; similar experience in a luxury hotel is preferred
• Current First Aid and CPR certification; Advanced First Aid preferred
• Fire safety/firefighter training is an asset
• Clean criminal record and willingness to undergo a criminal records check
• Ability to work rotating day and night shifts, split shifts and extended hours including weekends and public holidays

Required skills

• Strong written and verbal communication, interpersonal and conflict resolution skills
• Working knowledge of MS Office
• Ability to work calmly and courteously in a multi-cultural environment