General Maintenance Technician / Special Projects

About the role

Hilton Hamilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a General Maintenance Technician for special projects. Reporting to the Director of Engineering, the technician delivers proactive guest service through facility information, responds to maintenance requests and carries out general maintenance and repairs across the property.

Key responsibilities

• Anticipate guest needs and provide helpful information about hotel facilities
• Respond promptly to maintenance requests in guest rooms, public areas and back-of-house using the work order system
• Perform general maintenance and repairs including plumbing, electrical, HVAC, refrigeration, carpentry, painting and masonry
• Carry out preventive maintenance on equipment, guest rooms and public areas
• Inspect facilities and carry out interior and exterior maintenance as required
• Maintain and repair building systems according to manuals, standards and safety codes
• Document all work orders and activities accurately, and keep tools, equipment and workspaces safe and clean
• Monitor equipment performance and report faults, damages or safety concerns
• Support inventory control, assist with stock replenishment and work independently or in a team
• Act as an ambassador for the brand, participate in hotel committees and events, and join the Emergency Response Team when required
• Follow strict health and safety training and guidelines, including those of Accor, local governments and the WHO and CDC

Required profile

• Minimum 3 years' experience in facilities general maintenance or a related field; hospitality experience preferred
• High school diploma or equivalent; trade certification or vocational training is an asset
• Ability to communicate effectively in English (verbal and written)
• Reliable and flexible, able to work evenings, weekends and public holidays
• Valid driver's licence considered an asset

Required skills

• Hands-on skills in basic electrical, plumbing, carpentry and mechanical systems
• Working knowledge of maintenance tools, equipment and materials, and ability to read and interpret manuals and technical instructions
• Basic understanding of building codes, compliance and health and safety standards
• Strong problem-solving skills and effective time management