Monitoring Operations Manager

About the role

Ocorian, an asset manager services provider, is hiring a Monitoring Operations Manager in Hamilton, Bermuda. The role leads the on-going monitoring programme, including periodic reviews, trigger events, client screening, risk reassessments and transaction monitoring support, ensuring monitoring is risk-based, timely, well evidenced and aligned with AML, KYC and regulatory requirements.

Key responsibilities

• Lead Bermuda's client monitoring and review programme, covering periodic reviews, client refreshes and risk assessments.
• Take ownership of high-risk and complex cases, including trigger events, risk profile changes and client lifecycle decisions.
• Drive sanctions, PEP and adverse media reviews, giving expert guidance and managing escalations where needed.
• Oversee transaction monitoring investigations, gathering evidence, identifying risks and ensuring proper resolution and reporting.
• Provide leadership across the monitoring function, tracking performance, service levels, quality standards and team resourcing needs.
• Partner with senior stakeholders and regulators, supporting audits, inspections, control enhancements, reporting and continuous improvement.

Required profile

• Proven experience in on-going monitoring, periodic reviews, KYC, AML or CDD within a regulated environment.
• Experience providing technical oversight, quality review, workflow management and escalation support.

Required skills

• Strong knowledge of sanctions, PEP, adverse media, trigger events, client risk assessment and risk-based review requirements.
• AML, KYC and CDD expertise.

What we offer

• Competitive salary and annual salary review.
• Hybrid working.
• Private pension plan and private medical insurance.