Senior Claims Specialist - Professional Liability

About the role

The Bermuda Insurance Claims Team, a partner of AXA XL, is hiring a Senior Claims Specialist for its Professional Lines claims team. You will manage and resolve claims under primary and excess professional liability policies, including D&O, E&O, Cyber, EPL and W&H, working with your manager and claims management to bring claims to resolution.

Key responsibilities

• Proactively manage assigned claims across multiple lines of business, from initial analysis and coverage response to implementing a resolution strategy.
• Collaborate with internal colleagues (underwriting, actuarial, ceded reinsurance, finance, legal) and external stakeholders (clients, brokers, reinsurers).
• Manage counsel in large and complex claims in line with AXA XL litigation management best practices, including internal reporting and reserving guidance.
• Handle coverage disputes, including mediation and arbitration.
• Maintain accurate claim file documentation in line with the Claims Handling Principles.
• Identify and report emerging risks and trends, and assist underwriting with policy reviews and lessons learned.
• Support client engagement, claims staff training and development, and partner with Distribution and Underwriting.

Required profile

• Bachelor's degree from an accredited institution; law degree preferred.
• Moderate years of law and/or insurance experience, preferably in professional liability.
• Ability to manage multiple claims across several lines of business and to handle complex, difficult claims with sound judgment.
• Excellent verbal and written communication, negotiation and influencing skills.
• Integrity, professionalism and eagerness to learn.

Required skills

• Ability to interpret legal contracts.
• Desirable: strong data and analytics skills and proficiency in advanced Microsoft Office products.

What we offer

• Flexible working arrangements and enhanced family-friendly leave benefits.
• Competitive compensation and inclusive benefits.
• Sustainability initiatives and volunteering programmes.