Host/Hostess (Part-Time)

About the role

Hilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a part-time Host/Hostess. The role reports to the Outlet Maitre' D/Manager and Director of Food & Beverage and focuses on welcoming guests, guiding them to their tables and helping them with their food and beverage choices.

Key responsibilities

• Greet guests warmly, escort them to their assigned table and give each guest their menu
• Help guests with menu items in an informative and helpful way
• Maintain and stock menus before each shift and keep the work area neat and visually appealing
• Build knowledge of all menu items, ingredients and preparation methods
• Understand the tasks of the F&B server, shift-end reports and the POS system
• Follow all safety and sanitation policies when handling food and beverage, and comply with corporate, hotel and departmental policies
• Take part in hotel committees and follow Health & Safety training and guidelines
• Perform other duties and assignments within the department as required

Required profile

• Previous service experience is strongly preferred
• Ability to stay focused on guest needs, remaining calm and courteous
• Excellent interpersonal, communication and organisational skills
• Ability to work efficiently in a busy, fast-paced environment
• Reliable, hard-working and able to work shifts, including evenings, weekends and public holidays

Required skills

• Point of sale (POS) system experience is an asset
• Physical demands: sitting 0-1 hr/day, walking and standing 6-8 hrs/day, bending/reaching 4-6 hrs/day in a busy atmosphere