PM Room Attendant (Part-Time)

About the role

Hamilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a part-time PM Room Attendant. Reporting to the Housekeeping Supervisor, the role covers cleaning guest rooms to Fairmont standards and providing proactive guest service, with night service when required.

Key responsibilities

• Offer professional, engaging and proactive guest service and treat every guest as an individual
• Clean guest rooms to exacting Fairmont standards and report maintenance defects to Royal Service
• Report out-of-service rooms to the Floor Supervisor or housekeeping office
• Anticipate guests' needs and resolve guest problems by offering alternatives
• Clean and stock the linen closet at the end of each shift and turn in lost and found items to Security
• Provide night service (refresh rooms in the evening when required)
• Follow strict health and safety training and guidelines, including those of Accor, WHO and CDC
• Perform other duties assigned within the department

Required profile

• Previous housekeeping experience in a luxury hotel is an asset
• Physically fit, able to stand, lift, push and pull for long periods (2-6 hours a day); does not lift more than 25 lbs
• Ability to work well under pressure and in a fast-paced environment
• Knowledge of hotel facilities and the surrounding area is an asset