Senior Event Sales & Services Manager

About the role

Hilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a Senior Event Sales & Services Manager. Reporting to the Director, Event Sales & Services, the role covers sales outreach, managing large conferences and luxury weddings, and coordinating off-site catered events. It is a full-time position.

Key responsibilities

• Solicit new business locally through direct sales outreach and sales activations such as Sales Blitz, prospecting, site inspections and client events.
• Act as the sole on-site contact for large multi-day conferences, working with operations teams.
• Coordinate large luxury weddings with wedding planners, vendors and partners.
• Facilitate off-property catered events, including local offices, large venues and boat catering.
• Ensure Banquet Event Orders and Group Resumes are accurate and distributed on time.
• Run the event services booking process: create account bookings and contracts, set up departmental files, and follow up on client inquiries.
• Collect client guarantees and manage deposits together with the on-property accounts team.
• Work with the Group Rooms Specialist on VIP arrival times and VIP status.
• Forecast food and beverage events and produce month-end reports.
• Design and print custom projects such as wedding menus, event diagrams and seating floor plans.
• Complete any other tasks assigned by the Director, Event Sales & Services.

Required profile

• Minimum 4 years of management-level experience in catering sales and large conferences; large luxury hotel sales experience preferred.
• Bachelor's degree in Hotel Management or equivalent hospitality experience is a definite asset.
• Ability to work evenings and weekends as necessary, and to sit 6-8 hours a day with light to medium activity.

Required skills

• Strong computer literacy with MS Office (Excel, Word, PowerPoint, Outlook).
• High energy, organization, and strong written and verbal communication skills.
• Professionalism, reliability, flexibility, ability to multitask and work independently.