Commercial Director

About the role

Skyport is seeking a results-driven Commercial Director to lead the strategy and execution that maximizes airport commercial revenue opportunities. Reporting to the President, you will manage existing airport businesses and identify new commercial prospects, while helping to lead strategic air service development that positions Bermuda as a world-class destination for tourism, trade and investment.

Key responsibilities

• Develop and implement commercial strategies aligned with company goals and objectives to accelerate growth
• Deliver a realistic Commercial Plan covering aeronautical and non-aeronautical activities, performance and improvements
• Carry out market research and analysis to build detailed business plans for expansion and business development
• Prepare, procure and administer commercial contracts, including duty-free/duty-paid and specialty retail, food and beverage, office, aviation services, space rentals, parking, advertising and property development
• Confirm Accountable Manager approval for contracts affecting aerodrome certification, safety and security
• Understand existing customers' needs, acquire new customers and manage relationships with current and prospective clients
• Engage key stakeholders in strategic air service development and marketing of Bermuda as a destination
• Coordinate with marketing, sales, customer service and other teams, and build profitable partnerships
• Monitor commercial performance with key metrics, report to senior management, support financial targets, and assist with budget development and monitoring
• Oversee the planning, organization, direction and development of the Commercial department

Required profile

• BSc/BA in Business Administration, Finance or a related field; an MSc/MA is an asset
• Proven experience as an airport Commercial Director or in a comparable senior commercial role
• Demonstrated success in sales and/or marketing and in managing key client relationships
• Regular contact with the Operations team, government and private sector stakeholders, aviation industry bodies and local and international media

Required skills

• Understanding of airline route development, including marketing to low-cost and legacy carriers
• Familiarity with international commercial airport management best practices and KPI benchmarks
• In-depth knowledge of market research methods and analysis
• Solid grounding in performance reporting and financial/budgeting processes
• Organizational and leadership skills, with strong communication, networking and business development abilities

Working conditions include a fast-paced environment, frequent travel and extended periods of sitting during an eight-hour day.