Sales Associate

About the role

The Sales Associate is a full‑time, on‑site position at Astwood Dickinson’s store in Hamilton, Bermuda. You will welcome customers, understand their needs and guide them through the selection of fine jewelry, iconic timepieces and luxury gifts. The role focuses on delivering a high‑quality, personalized shopping experience.

Key responsibilities

• Present and explain product features, materials and care instructions.
• Process sales transactions accurately using the point‑of‑sale system.
• Maintain store displays, visual merchandising and product presentation.
• Support inventory management and assist with after‑sales service coordination.
• Respond to customer inquiries and contribute to individual and store sales targets.
• Collaborate with the team to uphold brand standards, store cleanliness and visual merchandising.

Required profile

• Demonstrated customer service and retail sales skills with the ability to build rapport.
• Strong communication and interpersonal abilities to engage diverse customers.
• Basic math, POS and cash‑handling accuracy.
• Interest in learning about fine jewelry, luxury watches and gift products.
• Organizational and time‑management skills for handling multiple customers and tasks.
• Ability to stand for extended periods, move merchandise safely and maintain a professional appearance.
• High school diploma or equivalent; additional education in business, retail or hospitality is a plus.

Required skills

• Point‑of‑sale (POS) system operation
• Cash‑handling proficiency