House Person (Night)

About the role

Hamilton Princess & Beach Club, Bermuda's only luxury urban resort, is hiring a House Person (Night) to join its team. Reporting to the Head House Person, the role covers guest room service and support during the night shift.

Key responsibilities

• Deliver professional, proactive guest service and treat every guest as an individual, anticipating their needs with personal touches
• Resolve guest problems by always offering an alternative
• Act as an ambassador for the brand, hotel, community and colleagues, guided by the Fairmont core values of respect, integrity, teamwork and empowerment
• Receive work assignments from the night supervisor and make deliveries to guest rooms
• Carry out any other duties assigned by the department
• Follow all health and safety training, guidelines and work practices set by Accor, local authorities and international bodies such as the WHO and CDC

Required profile

• Good communication and organizational skills
• Knowledge of the hotel facilities and the surrounding area
• Ability to work in a fast-paced environment and under pressure
• Willingness to walk, stand, bend, push and pull for 2 to 6 hours a day, with constant repetitive motion
• Able to work in extreme weather, high noise levels and with hazardous machinery