Shopper

About the role

Sargasso, Bermuda's leading online shopping mall, is hiring a Shopper for a full-time, on-site position in Hamilton city. The Shopper reviews online orders, visits partner stores, selects and purchases items accurately and checks that products meet quality standards, working closely with operations and customer support teams.

Key responsibilities

• Review online orders and visit partner stores to select and purchase items
• Verify product details and check that products meet quality standards
• Manage receipts and coordinate with store staff
• Prepare items for delivery or pickup
• Work with operations and customer support to resolve order issues, handle substitutions and keep customers informed of order status
• Maintain organized records and follow company procedures

Required profile

• High school diploma or equivalent; additional retail or logistics training is an asset
• Prior experience in retail, grocery, logistics or customer service is preferred but not required
• Reliable, punctual and able to work full time on site in Hamilton, Bermuda
• Physical ability to stand, walk and carry shopping bags or packages during shifts

Required skills

• Ability to follow detailed instructions and manage time in a fast-paced retail environment
• Strong attention to detail when selecting, purchasing and verifying products against customer orders
• Good communication and interpersonal skills with store staff and internal teams
• Basic numeracy and comfort handling payments, receipts and order documentation