Sales Manager (Bermuda)

About the role

Fairmont Southampton, Bermuda's largest resort, is looking for a Sales Manager to report to the Director of Group Sales and Director of Transient Sales. The role drives group, meetings, events and corporate travel revenue through business development, strategic account management and relationship-based selling, acting as the resort's main sales representative in the Bermuda market.

Key responsibilities

• Group sales and business development: achieve revenue, room night and sales activity goals, prospect and secure new group business, run the full sales cycle and maintain an active pipeline.
• Corporate travel and business transient: act as primary contact for Bermuda-based corporate accounts, negotiate preferred travel agreements and grow room night production.
• Local market development: build relationships with local businesses, government and associations, and represent the resort in Bermuda's business and tourism communities.
• Destination sales and client engagement: promote the resort and Bermuda, lead site inspections and work with Discover Bermuda DMC and local partners.
• Commercial collaboration: work with Revenue Management, Marketing, Events and Operations, keep accurate account data in CRM systems and support the resort's reopening and growth.

Required profile

• Minimum three years of hotel sales, group sales, corporate travel sales or hospitality business development experience.
• Experience developing new business, negotiating contracts and managing strategic accounts.
• Bachelor's degree in Hospitality, Business, Marketing or a related field preferred.
• Knowledge of Bermuda's tourism, hospitality and business landscape is an asset.

Required skills

• Microsoft Office, Opera Cloud and related hotel sales, reservation and CRM systems preferred.
• Strong prospecting, presentation, negotiation and closing skills.
• Excellent communication, organization and relationship-building abilities.

What we offer

• Complimentary upgrades, extended stays, discounted stays across Fairmont and Raffles properties, and dining and wellness discounts.
• Growth, mentorship and international mobility opportunities.
• Health insurance, retirement savings plans and wellness programs.
• Worldwide travel discounts and preferred rates across the Accor portfolio.