Sales Manager (Leisure)

About the role

Fairmont Southampton, Bermuda's largest resort, is looking for a Sales Manager (Leisure) to report to the Director of Transient Sales. The role drives transient leisure revenue through wholesale tour operators, online travel agencies (OTAs), leisure travel partners and emerging golf travel opportunities, and focuses on new business, growing existing accounts, expanding distribution channels and increasing market share. The position may be based in Bermuda, the Northeastern United States or Miami and involves regular travel to key markets, partner meetings and industry events.

Key responsibilities

• Develop and execute sales strategies to grow leisure room night production and revenue through wholesale, OTA and leisure travel channels
• Solicit, negotiate and manage new and existing leisure accounts, and maintain relationships with tour operators, wholesalers, destination specialists and OTAs
• Negotiate account agreements, promotions and campaigns, and monitor production, market trends and competition
• Support the golf leisure business with golf tour operators, wholesalers and specialty travel advisors, and package accommodation, golf and destination experiences
• Run sales calls, virtual presentations, host site inspections, familiarization trips and educational events, and maintain account information, activity reporting and sales forecasts
• Represent the resort at trade shows, sales missions and industry events, and act as a brand ambassador
• Collaborate with Revenue Management, Marketing and Commercial teams, and contribute to annual business planning, budgeting and forecasting

Required profile

• Minimum 3 years of experience in hotel sales, leisure sales, wholesale sales, OTA account management or travel industry business development
• Experience with wholesale tour operators, leisure travel distribution or OTAs preferred; knowledge of golf travel or luxury leisure travel is an asset
• Bachelor's degree in Hospitality, Business, Marketing or a related field preferred

Required skills

• Proficiency in Microsoft Office and CRM systems; experience with Opera Cloud and related hotel sales, reservation and CRM systems preferred
• Strong relationship-building, negotiation and presentation skills
• Ability to identify opportunities, generate new business and grow market share

What we offer

• Complimentary upgrades, extended stays and discounted stays across Fairmont and Raffles properties, plus dining and wellness discounts
• Growth and development opportunities, mentorship and international mobility
• Health insurance, retirement savings plans and wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio

Candidates apply through the company's application process, which includes a mandatory questionnaire from its partner AssessFirst shortly after applying.