Events Support Executive – Coordinator

About the role

We are seeking an Events Support Executive (Coordinator) to join the Fairmont Southampton team. Reporting to the Executive Events Manager, you will provide operational, administrative and logistical support for conferences, meetings, weddings and special events at Bermuda’s largest resort.

Key responsibilities

• Support the Events team from planning through execution and post‑event follow‑up for sales‑booked and catering‑only groups.
• Maintain accurate event data in Opera Cloud, OSEM and related systems, preparing BEOs, floor plans and other documentation.
• Track program deadlines, client deliverables and internal follow‑up to ensure milestones are met.
• Coordinate meeting specifications, rooming lists, VIP requirements, AV, transportation, décor and other program details.
• Assist with deposits, billing instructions, banquet checks and final billing reconciliation.

Required profile

• Diploma or Bachelor’s degree in Hospitality, Event Management or related field, or equivalent experience.
• 1–3 years of experience in conference services, event coordination or catering, preferably in a luxury hotel or resort.
• Exceptional organization, attention to detail and strong written and verbal communication skills.
• Ability to prioritize multiple events in a fast‑paced environment and deliver accurate documentation.

Required skills

• Proficiency with Opera Cloud or comparable sales & catering platforms.
• Experience using OSEM.
• Strong command of Microsoft Office suite.
• Familiarity with CVENT (asset).

What we offer

• Complimentary room upgrades, extended stays and discounted rates across Fairmont & Raffles properties.
• Health insurance, retirement savings plans and comprehensive wellness programs.
• Worldwide travel discounts and preferred rates across the Accor portfolio.
• Supportive, inclusive culture focused on respect, teamwork and professional development.