Executive Events Manager

About the role

Fairmont Southampton, Bermuda's largest resort, is looking for an Executive Events Manager who reports to the Director, Events. The role covers the planning and execution of complex, high-value group programs and catering events, from contract turnover through departure, acting as the main link between clients, meeting professionals and resort operations.

Key responsibilities

• Plan and run luxury incentive, executive/VIP and high-profile group programs, including resort buyouts
• Maximize revenue through food and beverage, AV, guestrooms, suites and event enhancements
• Manage sales-booked groups and catering-only groups, prepare BEOs, group resumes and floor plans, and coordinate with DMCs and vendors
• Hold planning meetings, site inspections and briefings, stay on site during key programs and build contingency plans for weather and disruptions
• Ensure accurate forecasting, billing, master accounts and final reconciliation, and conduct post-event reviews
• Deliver personalized experiences aligned with Fairmont brand standards, handle client feedback and service recovery, and mentor Event Services colleagues
• Support training, SOPs and standards, and represent the resort at site inspections, familiarization visits and industry events

Required profile

• Bachelor's degree in hospitality, event management, business administration or a related field preferred, or equivalent experience
• At least 5 years of progressive conference services, event management or catering experience, preferably in a luxury resort or large convention hotel
• Demonstrated experience managing complex, high-value groups and large-scale events
• Previous leadership or pre-opening experience is an asset
• Willingness to work evenings, weekends and holidays, and to travel for client engagements

Required skills

• Strong commercial and financial acumen, including event revenue management, forecasting, upselling and billing
• Knowledge of food and beverage, banquets, AV, event production and vendor management
• Proficiency with Opera Cloud, OSEM or comparable sales and catering platforms and Microsoft Office; CVENT experience is an asset

What we offer

• Complimentary upgrades, extended stays and discounted stays across Fairmont and Raffles properties
• Special dining and wellness discounts