Income Auditor - Luxury Resort

About the role

Fairmont Southampton, Bermuda's largest 593-room resort, is looking for an Income Auditor who reports to the Assistant Director, Finance & Business Support. The role ensures the accuracy, completeness and integrity of all hotel revenue transactions, auditing daily revenue activity, verifying supporting documentation, reconciling revenues across operating departments and ensuring compliance with Accor, Fairmont and hotel financial policies. It works closely with Front Office, Food & Beverage, Spa, Retail, Golf, Events and Finance.

Key responsibilities

• Audit daily revenue transactions from Rooms, F&B, Retail, Spa, Golf, Recreation and other departments, and verify that all revenue is recorded, posted and documented
• Reconcile daily revenue reports from the Property Management System with source documents, and check guest charges, payments, adjustments and rebates
• Investigate and report revenue discrepancies, exceptions and unusual transactions
• Reconcile cash receipts, credit card and electronic payments, and verify cashier closures and deposits
• Monitor compliance with accounting policies and internal controls, review discounts, rebates, refunds and voids, and recommend improvements
• Prepare daily revenue reports, revenue summaries and exception reports, and assist with month-end closing and balance sheet reconciliations
• Support internal and external audits and help safeguard hotel assets
• Help maintain reporting systems, test system enhancements and improve audit procedures

Required profile

• 2-4 years of accounting, auditing, income audit, revenue accounting or finance experience, preferably in hospitality
• Experience with hotel revenue systems, night audit or operational accounting preferred
• Experience reconciling financial data and investigating discrepancies
• Associate's, diploma or bachelor's degree in Accounting, Finance, Business Administration or a related field preferred
• Ability to work extra hours during month-end, year-end, audit periods and peak times, and to meet strict reporting deadlines

Required skills

• Strong knowledge of accounting principles, revenue recognition and internal controls
• Proficiency in Microsoft Office, especially Excel
• Experience with Opera, Opera Cloud, SUN Systems and point-of-sale systems preferred
• Excellent analytical, organisational and communication skills, with strict confidentiality

What we offer

• Complimentary upgrades, extended stays and discounted stays across Fairmont and Raffles properties, plus dining and wellness discounts
• Growth, mentorship and international mobility opportunities
• Health insurance, retirement savings plans and wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio